Privacy Policy

1. Information We Collect
At toyparkaustralia.com, we collect:
• Personal details (name, address, contact information)
• Payment data (processed through secure gateways)
• Technical information (IP address, device/browser details)
• Usage data (pages visited, products viewed)

2. Purpose of Collection
We use your information to:
• Process orders and payments
• Provide customer support
• Improve our services
• Prevent fraudulent activity
• Send marketing (with consent)

3. Legal Basis
Processing is based on:
• Contractual necessity (order fulfillment)
• Legitimate business interests
• Your consent (for marketing)
• Legal compliance requirements

4. Data Sharing
We may disclose information to:
• Payment processors (Stripe, PayPal)
• Delivery providers (Australia Post, couriers)
• IT service providers (website maintenance)
• Government authorities (when legally required)

5. International Transfers
For non-Australian customers:
• Data may be stored on Australian servers
• Protected by appropriate safeguards
• Subject to applicable privacy laws

6. Your Rights
Under Australian Privacy Principles, you can:
• Access your personal information
• Request corrections
• Opt-out of direct marketing
• Make privacy complaints

7. Data Security
We implement:
• SSL encryption
• Secure payment systems
• Regular security assessments
• Restricted staff access

8. Retention Period
We retain data:
• Active customers: 7 years
• Order records: 7 years (tax requirements)
• Inactive accounts: 3 years

9. Cookies & Tracking
We use:
• Essential cookies (shopping functions)
• Analytics cookies (performance tracking)
• Marketing cookies (with consent)
Manage preferences via browser settings

10. Policy Updates
Changes will be posted at toyparkaustralia.com/privacy

11. Contact Us
For privacy inquiries:
• Visit toyparkaustralia.com/contact
• Lodge complaints with OAIC (oaic.gov.au)